Just get in contact with us through our Inquiry Form or send an email to us at help@cakeintheboxbakery.com or call us at 404-932-3550.
Some of the information we’ll need from you includes:
- The date of the event
- The location of the event
- How many people you expect to serve
- The best phone number we can contact you at
- Your email address
- What flavors you are interested in
- What kind of cake are you ordering (birthday, wedding, party, cupcakes, allergy free, etc)
- What kind of cake design you are interested in.
We can then discuss your order and/or set an appointment.
Bakery Hours
Monday 10Am-2PM
Tuesday through Friday 10AM – 6PM
Saturday 9AM – 3PM
Sunday – Delivery Only
Payment Policy
A 50% deposit is due on all wedding and specialty cake orders. Payment must be made the day the order is placed. All deposits are non-refundable four weeks prior to the event and are subject to a 25% service charge. Your order is only confirmed after we receive receive the deposit and a signed invoice.
Traditional cakes must be paid in full at time of pickup.
Payments can be made via cash, check* or credit card. Rush orders with less than a 2 week notice requires payment in full at the time the order is placed.
Absolutely no refund if order is canceled within 5 days before the scheduled event.
Visitation Rights
Customers are welcome to stop by and order cakes. However, customers may not enter the kitchen area or watch the designers create cakes.
Delivery of Cakes
We don’t ship the cakes by mail but we do deliver them in the Metro Atlanta Area. We even offer free delivery within a 5 mile radius of Duluth, GA (30097). Outside of that, we will have to charge a delivery fee based on the distance of the delivery. You can come pick the cakes up yourself but we don’t necessarily recommend that for our specialty or wedding cakes. Once the cakes leave our possession, we are not responsible for any “oopsies” or “uh-ohs”.
* $35 return check fee on all returned checks.